Refunds and cancellations

If a fish arrives dead or unwell

[To be confirmed: your rule — for example, how soon the customer must message you, whether you need an unboxing video, and whether you replace the fish or refund]

Changing or cancelling an order

[To be confirmed: until when an order can be changed or cancelled, and how a payment is refunded]

Live fish differ from photo to photo

Every guppy is a living animal: colour and fin shape vary from fish to fish and change with age, water and food. Photos marked “Sample photo” show the type of guppy, not the exact fish you will get. Ask us on WhatsApp for a photo or video of your fish before you pay.

How to reach us

WhatsApp or call +91 97870 89319, or email naveenguppyfarm@gmail.com. See also our shipping and delivery policy and terms of sale.