Help
Shipping and delivery
How we confirm your guppy order and how your fish reach you.
Last updated: 24 October 2026
How your order is confirmed
When you send your order on WhatsApp, we reply to confirm which fish are available, the total including any delivery charge, and how and when you will receive them. You pay only after we confirm.
Where we deliver
[To be confirmed: the towns, districts or states you deliver to, and how (courier, bus parcel, hand delivery)]
Delivery charge
[To be confirmed: your delivery charge, or how it is worked out]
Pickup from the farm
[To be confirmed: whether customers can collect from the farm in Pollachi, and when]
When your fish arrive
Open the bag away from bright light and let the fish adjust to your tank water slowly. Our step-by-step acclimatising guide shows how. If anything looks wrong, read our refund and cancellation policy and message us straight away.
Questions
Call or WhatsApp +91 97870 89319 or email naveenguppyfarm@gmail.com.